Best Practices

Compensation Practices Information to Retail Client
Firm Management Investor Responsibilities
Internal Firm Policies Investor Rights
Relationships With Regulators Financial Needs Analysis
Role of Compliance Professionals Investor Confirmations
RR Training Investor Complaints
Soft Dollar Sales Supervision

RR TRAINING

Information to Retail Client, Securities Firm Management, Registered Representative Training and Compensation Practices were issued on April 10, 1995 by a committee established by Securities and Exchange Commission Chairman Arthur Levitt, Jr. The panel studied how management practices, including compensation, affect client-broker relationships. Daniel Tully, Chairman of Merrill Lynch & Co., served as the committee's chairman. Other members were: Warren Buffett, Chairman of Berkshire-Hathaway, Inc.; Samuel Hayes, a Professor at the Harvard Business School; Raymond A. Mason, Chairman of Legg Mason, Inc. and former SIA Chairman; and, Thomas O'Hara, President of the National Association of Investors Corp.

  • Continuing education for RRs, which is now mandatory, should be encouraged.
  • Education and training of registered personnel that improve the quality of advice to clients should be promoted.
  • The initial training for RRs should be expanded beyond that which is currently required to prepare for the Series 7 broker licensing examination.
  • New RRs should continue to be supervised as they develop.
  • New RRs should be provided with a mentor.

For more information on Best Practices, please contact Don Kittell.